What our customers say
We have received a lot of feedback during the Corona Virus Pandemic. I do read it all - it gives me a great boost - but I am so busy that I have not been able to respond to it so Many Thanks to our customers - I am grateful.
At Cross Stitch Workshop, we always try to give satisfaction and, from the resposes received from customers, it seems that we generally succeed.
Here's what a few of our more recent customers have said.
You can also leave feedback on our Facebook Page here:
https://www.facebook.com/CrossStitchWorkshop
SN - Fabric and Thread Order March 2020
I did want to say a big thank you for your usual speedy, beautifully packaged cloth and silks. Being an anxious person in any case, and living in London and hence trapped behind the barricades my stitching is keeping me sane and I was dangerously close to finishing my project. Now I can start afresh, and the cataloguing of new silks is always such a pleasurable part of the project.
Many thanks again, keep well and keep supplying worried stitchers!
Best regards,
KM - Fabric, thread, hoop purchase March 2020
Hello,
I just wanted to send a wee message that I had the most lovely surprise coming home from work to find my package waiting for me to start my new project. The service was very fast and I appreciate being able to order from a small business and not have to go to amazon, especially after my local craft shop had to close down.
I will order again!
SS - Thread purchase March 2020
Would just like to say a big thank you for the excellent prompt service. As promised, my order arrived the morning after my call. Much appreciated!
JB - Purchase of DMC threads Sept 2019
I ould just like to say I am so happy with my
> purchase of my dmc skiens they came so quickly I would definitely
> recommend you to my friends, I will be a regular customer with you.
> Thanks again
CH - Thread and Fabric Order Aug 2019
Good morning,
I have received my order and just letting you know I was very pleased. It was exactly what I wanted and was delivered promptly.
Great service, many thanks. I will definitely recommend and use again..
Regards,
CP - Purchase of Aida - July 2019
Good morning
I ordered some black Aida size 50 x 55cm on the 16th
To be honest I was nervous as I'm a new customer and have had trouble in the past with business's I've never perused before.
Today I recieved my order with much surprise and happiness.
You now have a very happy and regular customer
Thank you for the speedy delivery
CP
JH - Purchase of threads March 2019
I received my order today and would like to thank you for your prompt and efficient service. I will certainly use you in the future and recommend you to my friends.
Thanking you again
PH - Purchase of Aida Band March 2019
Excellent service, just what I was looking for !
Fast next day delivery. Thank you.
MC - Just a few threads April 2019
Thank you so much for such a brilliant service. I will keep your details and certainly use you again. It is so nice these days to have time and take the trouble to phone me as soon as you could. My order arrived within 48 hours,what a good service you provide. I will pass your name on to anybody I know who need embroidery silks,etc. Thank you.
Ms MC - Purchase of various accessories and fabric Oct 2018
Just to say a big thank you for your speedy and efficient service.
I placed an order on Monday evening and had it delivered Wednesday by Royal Mail. I live in the Scottish Highlands and the amount of companies that charge excessive amounts for P&P for the Highlands is infuriating, so it is great to have a company that uses Royal Mail rather than couriers.
Goods were quality too definitely use again and recommend to friends and family.
Thank you.
Ms MB - Purchase of fabric - October 2018
Hi, I would just like to thank you for the lovely service I received from you, not only did you help with working out my Aida material requirement, I didn’t have clue, but also I received it the following morning.
Thank you again and I will definitely be recommending you highly to all my crafty friends.
Ms RA - Purchase of threads and various accessories Sept 2018
Good afternoon
I just had to e-mail to let you know how impressed I am with your service. I placed this order Thursday evening and the postman delivered it today Saturday at 12noon in the North East of Scotland . This was my first order and I must admit to being a bit wary of how and when the order would be delivered. I need not have worried. The items were delivered vey well packaged, protected by bubble wrap and air-filled cushioning and the threads were packaged in 100% degradable poly bags.
I have no hesitation in recommending your company to my fellow cross-stitchers.
Ms MW - purchase of threads July 2018
This is my first order with you. Thank you very much. I am very pleased and think the delivery time is excellent. My 2nd order is on the way. Thanks. MW
Ms CL - Purchase of fabric & thread July 2018
Thank you for the excellent service I received after ordering supplies from yourselves. It arrived today after only ordering yesterday.
Will definitely use you again for my cross stitch supplies.
CL
Ms JB - Purchase of fabric & thread July 2018
Good Morning
Thank you for the extremely quick delivery of my aida and threads, less than 24 hours after I'd ordered!
Many Thanks, J
Ms MF - Purchase of Fabric 22 May 2018
Thank you so much for your help yesterday and for your extremely prompt dispatch of my order. I have received it this morning and now am able to get on with my grandson's Advent Calendar which will definitely be ready for this Christmas.
Thank you again,
Kind regards M
R - Anchor Cottons - ordered 15 Feb 2018
Very pleased to have come across your business. Was looking for Anchor Threads and had no luck on Ebay. You had all the colours I needed, ordering was very easy, and my order arrived next day. First class site and service. Many thanks, R
Marie bought fabric and thread for her Photo Stitch in July 2015
I write to thank you for your help with a cross stitch chart taken from a photo. This was in July 2015, and I finally finished it in time for Christmas 2016. Without your help I am sure that it would have taken much longer to complete. So, once again, thank you
Sincerely
Marie
Marie's finished project is on the right and you can LIKE it on our Facebook page. Great work Marie!
LH - January 2018 - email order of rustico fabric
Hi Jane
Received delivery of Aida yesterday. Was delighted how quickly it arrived and seems perfect for my project. Will definitely order again.
Thank you once more.
Linda.
Mrs PO - Purchase of 16ct Aida and Anchor threads
Fantastic service,friendly,helpful advise.Ordered at 14.09 - 24.01.17 arrived next day.Thank you so much.will definitely use Cross StitchWorkshop again.Pat
Ms JF - Order of Fabric Jan 2017
Thank you so much for the very prompt delivery of some 14 count Aida material I ordered on Saturday (7th). It arrived today, Tuesday (10th). I was expecting at least a week's wait so am thrilled it came do quickly. I have a cross stitch project I am anxious to start as I gave a deadline date in March.
So thank you very much for a speedy service. Will definitely use your online service again and recommend it to others.
Yours
Ms CA - Anchor threads Jan 2017
Hi
Just to let you know I have received my order :) I am really happy with it and how fast I received my order . Thank you and I will be 100% be using your site again
Mr ST - Purchase of Anchor cottons Oct 2016
These arrived on Saturday morning - extremely quick and efficient service, and the best price too!! many thanks!
Mrs EA - Purchase of Threads & Accesory Oct 2016
Good morning,
I ordered for the first time yesterday after searching online for a good stockist.
After placing my order I called to ensure I had ordered correctly the various skeins I needed on the quick order section. I spoke to a lovely lady who was very reassuring and professional.
To my surprise the postman has just delivered my order this morning! Less than 24hours after ordering! I am over the moon with the service i received and the products were perfect with no concerns there either.
Very happy customer who will be ordering from you again.
Mrs SN - Order for fabric and DMC silks June 2016
I am undertaking the largest project I have attempted after 20 years of cross stitching. I was unable to source 16 count cloth large enough in my usual local suppliers, nor did they have sufficient quantities of DMC thread. Then I discovered your website.
Being such a large order, I fully expected perhaps a slight delay, probably some threads to follow the main order. I completed my order on Saturday so assumed that Monday would be your order date. I hoped for part of my order to arrive perhaps on Wednesday. I could hardly believe it when my entire order arrived on Tuesday. Not only arrived, but with every silk neatly packaged in zip lock bags with their numbers all in sequence and neatly facing the same way making checking and filing an easy process. I am so impressed. It is not often these days that hopes and expectations are even met let alone exceeded but you have managed it.
Thank you so much. I have just begun the work and might even live long enough to finish it! (My husband thinks I am re creating the Bayeux tapestry in cross stitch.) I will certainly recommend you to cross stitching friends.
AC - Fabric and Thread order May 2016
I just wanted to pass on my thanks for a speedy delivery. i found your site so helpful in determining what size Aida fabric i needed and also ordering the threads in bulk. i especially like the zip lock bags that you have packaged everything in what a great way to keep the materials clean and visible.
Cant wait to get started now on my cross stitch project
Mrs JC - Purchase of Aida Fabric April 2016
Just a quick line to say thank you for the excellent service I received from you this week.
Nothing was too much trouble when you dealt with my enquiry, and my Aida arrived the next day.
Thank you.
Regards,
JC
Mrs ID - Purchase of Anchor Stranded Cotton Feb 2016
Fantastic, order completed at 1.04 pm on 11/2/16 & delivered on 12/2/16 at 11.15 am, less than 24 hours; now that’s what I call what an amazing service, Smile thank you very much.
RF Ordered Fabric and Threads Jan 2016
Morning,
Very impressed that we have received our order so promptly + the packaging is excellent.
Thank you,
RF
Mrs HL Purchase of Fabric Jan 2016
Just wanted to confirm that my parcel of AIDA fabric arrived safely today.
Thank you for your prompt attention and the way you handled my telephone enquiry , I will definitely use your company again.
C-A H Ordered threads on 7 Nov 2015
See photo of finished piece 'Morning has Broken' sent to us on 23 Nov 2015. We are very impressed!
Ms LB - Purchase of DMC thread Oct 2015
Just wanted to say a big thank you for my recent order. Your service you provide is excellent and fault less, my order is always received promptly and I know I can rely on you. You are always my first point of call for my cross stitch needs.
Ms EC - Purchase of fabric Oct 2015
Very impressed with the speed of delivery, ordered one day received the next.
Thank you so much will keep this site on my favourites
Mrs GB - Purchase of fabric and threads
I would just like thank you for my order which I placed yesterday and to my amazement received this morning. Thank you so much for your excellent service.
Ms JR - Purchase of threads
I just wanted to say thank you for a fantastic service from your company. I phoned with my order on Friday early afternoon and it was with me on Saturday morning. Wish all companies were like you, we would all be happier !!
I will definitely be using you again when I next need my stitching supplies.
Well done.
Ms PS - Purchase of fabric
Wow, what brilliant service. I shall add you to favourites (I have a newish computer so lost 'My Favourites' ) and make sure I recommend you.
Many thanks
Ms E - Purchase of fabric after viewing swatches
I am returning the swatches that you so kindly sent. I have received my order and am very pleased - the aida is perfect. Your help has been greatly appreciated.
Ms KC - Purchase of fabric
Thank you so much. The Aida arrived this morning - absolutely perfect. All the help and advice you gave me is much appreciated - I can't wait to get down to working on it now - 'Footprints' here I come!
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Marie's finished Photo-Stitch - great detail, super work!
Josefina's amazing tablecloth
C-A H
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.jpg "DMC Stranded Cotton <b>Skein</b> Quick Order")
