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COVID 19 Information

29 November 2020

Please note that there are numerous Royal Mail delays in different parts of the country. Please consider using Special Delivery if you urgently need items prior to Christmas.


1 November 2020

I had hoped not to have to write another COVID-19 update but...

We remain open and fully functional!

Following a very busy summer period, we still have a few shortages with fabrics (these are noted) and certain items that originate in the USA - primarily Kreinik threads and some kits. Both France (threads) and Germany (fabrics) were already on a full lockdown and extra time is required for new stock.

Dispatch is generally back to usual with almost all items dispatched with 48 hours and Royal Mail continue to do an excellent job although there are local delays - please give your order an extra couple of days for delivery.

COVID 19 - STOCK LEVELS AS AT 1 OCT 2020
Threads : All Anchor stranded cottons are in stock

All DMC stranded cottons are in stock

Other listed DMC threads are in stock or obtainable within a couple of days and can be ordered

DMC are not presently shipping ANY fabric so I have limited quantities of linen and no pre-cut 28ct evenweave - a new colour range is due this month but there is no confirmed release date

Accessories - gold DMC needles are out of stock in 2 sizes but I now have a suitable alternative



What are you doing to keep safe?
We have no visitors to the premises except delivery drivers and we have initiated NON-CONTACT deliveries and dispatch.
We have an outside wash station for delivery drivers.
We are handwashing constantly.
We are wiping surfaces regularly.
We are disposing of all packaging materials immediately and washing hands straight after.


What about my delivery?
Royal Mail have informed us that they are continuing to make deliveries as usual.
There may be local delays so please check the Royal Mail website before contacting us with delivery queries.
We recommend you dispose of all packaging materials immediately and wash your hands and any surfaces they have been in contact with immediately afterwards.


Have we got anything wrong?
If you think we are not doing enough or you disagree with any of the information, please contact us by email.
The situation is not completely clear, so we are open to being corrected.


Stock Enquiries
If you would like to know if we have a specific item in stock, please email your enquiry through the contact page. I will get back to you!

Shows
For several years now we have attended some of the Needlework, Knitting and Stitching Shows but we do not anticipate these resuming this year.
Hopefully we may see you again next year!




Knitting & Stitching Show, Harrogate


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